lessons
distributed
COVID-19

ScreenCloud’s Response to COVID-19: Service, Customer Credit and Solutions for Remote Work

Here's what we're doing at ScreenCloud to support our customers and team during this troubling time. Including how you can help and join our journey on providing the tools companies need to communicate to their employees during social distancing measures.

By

Founders

on

February 10, 2020

growth
Future of Work

We Rebuilt ScreenCloud

In this post we discuss why we spent two years rebuilding ScreenCloud and what that means for the future of our platform, and category.

By

Founders

on

February 10, 2020

culture
Startup

Why We Didn’t Share Our Latest Funding Announcement

Back in 2018 we became part of the Point Nine family. Here's our story on why we waited until now to shout about it.

By

Founders

on

February 10, 2020

metrics
Future of Work

We Know If You’re Watching - How to Measure Your Digital Signage

Digital signage has improved hugely from a content perspective, and in terms of how easy it is to manage screens without clunky hardware. But are we still missing the third element, on how to measure the success of our screens? Here's how we looked to solve that recently at ScreenCloud.

By

Sam Hart

on

December 13, 2019

lessons
Podcast

Podcast EP 15 - Mistakes, We've Made a Few

In this episode, we talk about some of the mistakes we've made in business, investment and staffing, and what we learnt from them.

By

Beth Gladstone

on

December 9, 2019

lessons
Podcast

Podcast EP 1 - How We Started a SaaS Business

In our first ever podcast episode, we explain how we transitioned from a digital agency into a product company.

By

Beth Gladstone

on

December 9, 2019

lessons
Startup

5 Tips on Organising a Customer Case Study Tour

In the summer of 2019, we decided to travel from London to the west coast of the U.S. to meet ScreenCloud customers for a case study tour. Here’s what we learned.

By

Beth Gladstone

on

December 9, 2019

events
Culture

Fully Distributed: What We Learned From Organising a Whole Company Conference

We’re a company made up of international remote teams. Here’s what we learned from our first offsite get-together.

By

David Hart

on

December 11, 2019

lessons
Startup

The Majority Customer Cohort You Forgot

We used our Know Your Customer app to try to understand our customers better. Here's how it changed our behavior after a week of displaying the information in our office.

By

Mark McDermott

on

December 13, 2019

lessons
Startup

How We Transitioned From a Digital Agency to a Product Company

It was Christmas 2013. I was at home, but talking to my co-founders, Luke and Mark on Skype. We’d started our digital agency, Codegent, in early 2004 and now, almost 10 years later, we were trying to work out what to do next.

By

David Hart

on

December 11, 2019

lessons
Startup

Lessons From 3 Years of Consistent Content Marketing at ScreenCloud

At our SaaS product ScreenCloud we’ve been “blogging” consistently for three years. Here’s what we’ve learned, and what we’d advise to others looking to set off on a content marketing journey.

By

Beth Gladstone

on

December 9, 2019

lessons
Startup

How to Get Your Team to Fall in Love With the Problem You’re Solving

We all talk about dogfooding our product and there are a lot of buzzwords companies use about being “customer-centric”. But how many of your employees have actually walked a mile in the customer’s shoes? Here's how our employee challenge changed everything.

By

Mark McDermott

on

December 13, 2019

metrics
Startup

SaaS Churn: Why Revenue Churn Isn’t Always the Best Measure

Churn is one of the most important KPIs that SaaS businesses want to improve. But for businesses with net negative revenue churn, although this may seem great, there are issues that we all need to be aware of.

By

David Hart

on

December 11, 2019

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