Podcast EP 26 - Why we created our “Employee Challenge”

In this episode, David and Mark discuss their experience of implementing ScreenCloud's employee challenge, where an employee goes under the hood of the product, in a real-life scenario, with a real customer.

By
Beth Gladstone
on
Dec 31, 2019
Category:
Podcast

There’s a lot of talk in product companies about “eating your own dogfood” i.e. getting your team to use your product in their everyday lives. But unless you’re Slack or Facebook, you just might not have the capability, or the capacity, to use your product in the same way that a real customer might. In this episode, David and Mark discuss how they combated this at ScreenCloud by coming up with something called “the employee challenge”. Discussing their experience of what it means for an employee to go under the hood of a product, in a real-life scenario, with a real customer. The challenges that arose alongside around confidence and availability and the hidden benefit of getting employees to fall in love with not just the product, but the problem that product solves.

LISTEN HERE: 

WATCH HERE: 

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Show notes:

If you fancy being part of our employee challenge and getting free help setting up ScreenCloud for your company, give us a shout on hello@screencloud.com

Read Mark’s thoughts on how to get your employees to fall in love with the problem you’re solving here: www.insidescreencloud.com/post/how-to-get-your-team-to-fall-in-love-with-the-problem-youre-solving

Find out about ScreenCloud: screencloud.com  

hello@screencloud.com

Beth Gladstone

Head of Content at ScreenCloud. Writer and content strategist.